Effective Date: September 8, 2026

At Gaby B Designs, LLC, every order is prepared with care. Depending on the item, your order may be ready to ship, made to order, personalized, or fully custom, so processing times and return eligibility may vary.

Please review the information below before placing your order.

Shipping Policy

Processing Times

Ready to Ship: Items that are already made and available to ship as shown are typically processed within 1–3 business days, excluding weekends and holidays.

Made to Order & Personalized: Existing designs that are produced or personalized after your order is placed are typically processed within 3–7 business days, depending on the product, quantity, personalization details, proof approval when applicable, and material availability.

Backordered Materials: If a material, blank, or supply must be restocked, please allow approximately 5–7 additional business days.

Fully Custom Projects: Timing varies based on complexity, quantity, design approvals, and materials. The expected timeline will be discussed through Custom Orders before production begins.

Processing time is separate from shipping/transit time.

Once your order ships, you will receive tracking information when available.

Shipping Rates & Estimated Delivery

Shipping rates and available delivery options are displayed at checkout.

Estimated U.S. transit times may include:

Standard Shipping: approximately 3–7 business days
Expedited Shipping: approximately 2–3 business days, when available

Delivery estimates begin after your order has been processed and shipped and are not guaranteed. Carrier delays, weather, holidays, and other circumstances outside our control may affect delivery times.

International Shipping

International shipping may be available to select destinations.

International customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

International delivery times may vary due to customs processing and carrier delays.

Shipping Carriers

Orders may be shipped using carriers such as USPS, UPS, or FedEx depending on the destination, package size, and shipping service selected.

Lost, Delayed or Damaged Packages

Once your order has been transferred to the shipping carrier, delivery is subject to the carrier’s handling and transit process.

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible. For damaged packages or products, please contact us within 3 business days of delivery and include photos of the packaging and item.

We will do our best to assist you with the carrier and, when applicable, help initiate a claim.

Please make sure your shipping address is correct before submitting your order. Gaby B Designs is not responsible for packages delivered to an incorrect address provided by the customer.

Returns & Exchanges

Non-Personalized Items

We accept eligible returns of non-personalized items within 7 days of delivery.

To qualify for a return, the item must be unused, unworn, unwashed, and in its original condition and packaging.

Custom & Personalized Items

Because custom and personalized products are created specifically for you, they are final sale and cannot be returned or exchanged, except when the item arrives damaged, defective, or we made an error in fulfilling your order.

Please carefully review all names, dates, spelling, sizes, colors, personalization details, and approved designs before production.

Gaby B Designs is not responsible for errors in information provided or designs approved by the customer.

Other Non-Returnable Items

The following items are also not eligible for return:

• Sale or clearance items marked as final sale
• Apparel that has been worn, washed, altered, or damaged after delivery
• Items returned outside the eligible return period

Damaged, Defective or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered due to an error by Gaby B Designs, please contact us within 3 business days of delivery.

Please include your order number and clear photos showing the issue.

Once reviewed and approved, we will work with you to provide an appropriate replacement or resolution at no additional cost.

How to Request a Return

To request a return for an eligible item, contact us with your order number and reason for the return.

Once your return is approved, we will provide instructions for sending the item back.

Unless the return is due to an error by Gaby B Designs or an approved defective/damaged item, customers are responsible for return shipping costs.

Please do not send a return without contacting us first.

Refunds

Once an eligible return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Please allow approximately 5–7 business days for processing after approval, although your bank or payment provider may require additional time for the refund to appear.

Original shipping charges are non-refundable unless the return resulted from an error by Gaby B Designs.

Order Cancellations & Changes

Non-personalized orders may be canceled or modified within 24 hours of purchase, provided the order has not already been processed or shipped.

For custom or personalized orders, please contact us as soon as possible if you need to make a change.

Once materials have been ordered, a design has been approved, or production has begun, the order may no longer be canceled or modified.

Contact Us

If you have questions about your order, shipping, returns, or exchanges, please contact us:

Email: gabybdesigns@gmail.com
WhatsApp Business: +1 (786) 387-0016

We’ll be happy to help.